Tooltip Text Prevents Text Field Entry in form

Document ID : KB000115170
Last Modified Date : 19/12/2018
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Issue:
We have tooltip help text for a text field which is preventing text entry into the field. As soon as the cursor is over the field the input box is blocked by the text and the user cannot enter text. The tooltip text is 270 characters in length.
Environment:
Service Catalog 17.1 , Service Catalog 17.1 with rollup1 patch applied 
Cause:
the defect in the product 
Resolution:
catalog 17.1 rollup2  ( i.e. 17.1.0.2 ) patch