Tomcat: How to redirect http://<server>:<port>/CAisd/ to http://<server>:<port>/CAisd/pdmweb.exe

Document ID : KB000050844
Last Modified Date : 14/02/2018
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Description:

By default, accessing Service Desk using Tomcat via http://<server>:<port>/ automatically redirects to http://<server>:<port>/CAisd/pdmweb.exe . However accessing it <server>:<port>/CAisd/returns a 404 error. How do I redirect this as well?

Solution:

Create the text file:

$NX_ROOT\bopcfg\www\CATALINA_BASE\webapps\CAisd\index.html

with the following content:

<html>   
<head>   
<meta http-equiv="refresh" content="0;URL=pdmweb.exe">   
</head>   
<body>   
</body>   
</html>  

It is not necessary to restart Tomcat or Service Desk for this to take effect.