TLSv1.2 communication between SHIM and state manager fails

Document ID : KB000092378
Last Modified Date : 19/04/2018
Show Technical Document Details
Issue:
TLSv1.2 communication fails between adapterSHIM and state manager. Upon accessing the protected resource, below errors are observed in arcotadaptershim.log

Failure in POSTing request to State Manager: [SSL Error: error:14094410:SSL routines:SSL3_READ_BYTES:sslv3 alert handshake failure]
SSL Error: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol

This issue is in advanced authentication version 8.1.3 with SHIM version 2.2.9
Environment:
Any environment 
Cause:
The 8.1.3 SHIM did not support TLSv1.2 before, now that has been fixed.
Resolution:
Please open a support case to get the fix for version 8.1.3 or upgrade to a newer version