Timing issue with OAE

Document ID : KB000089163
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Timing issue with OAE
Resolution:
Detailed Description and Symptoms
OAE jobs are not getting inserted into their parent chain correctly

Investigation

If an OAE child is captured before the parent is fully submitted to the backlog the child will not be inserted into the parent's chain. This is because we look for the parent in the backlog when capturing children in order to insert them into the same chain. If the parent is not in the backlog we assume it has already finished and just capture the child like a standalone job. This issue does not prevent any jobs from running or being captured, it only prevents child jobs from being inserted into the parent's chain. And it will only happen if the child happens to run and get captured before the parent is fully submitted.


Solution
This issues has been resolved in Applications Manager Version 8.0 Services Pack 8.