Timeout or very slow performance when making edits to large Calendar object

Document ID : KB000087337
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

Timeout or very slow performance when making edits to large calendar object using Automic's Web Interface (AWI).

This issue only happens when using the AWI.
Environment:
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: When opening calendars that contain a lot of individual elements, and toggling days, or changing dates, the editor becomes unresponsive.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automic Web Interface 12.1.0 - Available
Automic Web Interface 12.0.3 - Available
Additional Information:
Workaround :
Use the Java User Interface. The Java User Interface is not bundled with v12 so it will need to be downloaded separately. You can download this from our download center. Please see the steps below:
  1. Click this link https://docs.automic.com/downloads/advanced_mode
  2. Choose component Automation Engine
  3. Choose sub component UserInterface Java