Clarity PPM: Jobs are Failing due to Oracle error ORA-30036

Document ID : KB000100031
Last Modified Date : 30/08/2018
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Issue:
One or more Clarity jobs are failing.

Clarity runs on the Oracle database so when checking the BG logs, it shows the following error:
ORA-30036: unable to extend segment by 8 in undo tablespace 'UNDOTBS1'
Cause:

This issue occurs because the undo tablespace specified, has no more space available.

 

Resolution:

The issue is to be resolved by contacting the DBA team managing the Clarity database.

The data file(s) will need to be autoextended.