This workitem is no longer available because another user has accepted it

Document ID : KB000049163
Last Modified Date : 14/02/2018
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Description:

Error message when trying to access an item in a worklist to approve in the workflow process:
"This workitem is no longer available because another user has accepted it."

Solution:

By default, out of the box, the worklist can only show 100 items. If more than 100 items are set the following Error can be thrown:

"This workitem is no longer available because another user has accepted it."

To Resolve this issue:

Raise the default workitem limit of 100 to a higher number by editing the following file:

Netegrity IdentityMinder.ear\workflow.rar\META-INF\ra.xml

<config-property>
<config-property-name>SQLQueryLimit</config-property-name> 	
<config-property-type>java.lang.Integer</config-property-type> 	
<config-property-value>100</config-property-value> </config-property> 

Note:
Raising this limit too high can cause performance degradation.