The Timeslicing Job Fails With Exception: [CA Clarity][Oracle JDBC Driver]Object has been closed.

Document ID : KB000004960
Last Modified Date : 14/02/2018
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The Time Slicing job does not complete and other jobs may fail as well with the exception: 
[CA Clarity][Oracle JDBC Driver]Object has been closed. 

An error similar to the following may show up in the the background server (bg-ca.log) file:

ERROR 2016-09-13 02:27:13,550 [Dispatch Time Slicing 13sep : 
bg2@ABC123 (tenant=clarity)] niku.blobcrack 
Time Slicing 13sep) Exception during blobcrack process 
SQL error code: 0 
Error message: [CA Clarity][Oracle JDBC Driver]Object has been closed. 

Supported Windows and Linux environments for 14.2 and 14.3

First, verify that the SQLNET.ora file on your Oracle DBMS has the following parameters set.

If not, please set them as per the requirements for PPM:


The second reason for seeing this exception is that this may be caused by the Data Direct Oracle driver version used by PPM.



From a 15.1 environment, copy the c-oracle.jar file from <CLARITY_HOME>/lib/ to the <CLARITY_HOME/lib> folder in your 14.2 or 14.3 environment.

If you have trouble locating the file, please open a support case to contact CA Technical Support.

Restart the bg service(s):

<CLARITY_HOME>/bin/service stop start bg

Re-run the Time Slicing job.

Note: This problem was not reported in 14.4 or 15.1.