The "SUBMIT" button on the Unified-Self Service(USS) request form is getting grayed and is not sending the request only in the browser IE 11

Document ID : KB000092869
Last Modified Date : 07/05/2018
Show Technical Document Details
Issue:
After testing performed on different browsers, it was observed that the button "SUBMIT" does not work on the USS when used to navigate IE 11, the button just doesn't save the request and turns grayed.
Resolution:
This solution can be used for all versions of IE that show the same behavior.
Modify portal_normal.vm under USS_HOME\OSOP\tomcat-7.0.40\webapps\front-office-theme\templates:

#Change:
<head>
<meta http-equiv="X-UA-Compatible" content="IE=9"/>
<title>$company_name</title>

#To:
<head>
<meta http-equiv="X-UA-Compatible" content="IE=9,IE=10,IE=11"/>
<title>$company_name</title>