The SSdbload is exiting with "Unknown error" while loading database

Document ID : KB000005282
Last Modified Date : 14/02/2018
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Issue:

While loading the database either through Spectrum Control Panel (or) through command line, the below error is observed:

 

error2.PNG

 

 

Environment:
Spectrum 10.x running on all supported Platforms
Cause:

Check the SSdbload.exe binary (Path: $SPECROOT/SS-Tools), if it is 0 (zero) bytes in size (or) if the Date Modified time is other than the Date Modified time of the other files present in the same Path, i.e. $SPECROOT/SS-Tools, the SSdbload.exe binary has gone corrupted

Resolution:

-> Copy the SSdbload.exe from a working SpectroServer (running the same Spectrum Release) to the SpectroServer with issue

-> If a working SpectroSERVER of the same release is not available, you would need to reinstall Spectrum

Additional Information:

N/A