The Service Names are not displayed in the parameter page of the Health reports.

Document ID : KB000004586
Last Modified Date : 14/02/2018
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Issue:

The Service Names are not displayed in the parameter page of the following CABI BOXI Health reports:

-> Public Folders -> CA Reports -> CA Spectrum -> Service and SLA -> Health

- Actual Serivce Health for Services or Resource Monitors
- Effective vs. Actual Service Health
- Service or Resource Monitor Health by Name

Only the Service Health by Service Customer seems to be working.

There is also a typo in the "Actual Serivce Health for Services or Resource Monitors" report name. Should be Service instead of "Serivce".

Environment:
CA Spectrum 10.1.2 on (Windows) CABI 4.1 SP3 (Windows)
Resolution:

 

Patch Spectrum_10.01.02.PTF_10.1.208 resolves this case. The patch release note contains this detail about the problem and solution:

Symptom: Services are not listed in the parameter page for service health reports.

Resolution: Services will now be listed in parameter page for service health reports.
(DE243856, 00580664)