- Ask DBA to Back-Up Current Unified Reporter Database in order to have a rollback option
- Logon at Primary hub
- Goto Control Panel\All Control Panel Items\Programs and Features
- Remove UnifiedReporter
- Ask DBA to delete UnifiedReporter database from Database Engine
Important: If database schema is shared with other application different that UnifiedReporter ( as UIM ), please contact CA Support to review specific case.
- Restart wasp probe
- Reinstall UnifiedReporter from Primary Hub