The project appears blank when try to export from CA PPM to MSP

Document ID : KB000100617
Last Modified Date : 08/06/2018
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Issue:
This problem happens with specific projects. When attempts to export from CA PPM to MSP the project appear blank. This happen with new and legacy driver.
Environment:
All CA PPM Versions.
Cause:
This could be for several reasons, one of this is that the project was imported from a Microsoft Project Server, which is currently not supported, this kind of projects export external attributes that blocks the project when try to export it from PPM to MSP.
Resolution:
Delete prdocument register in order to remove external attributes generate by project server.

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