The processes EEP and GSI crash when a PCI Qualys scan is launched against the server hosting Dollar Universe

Document ID : KB000086250
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
On the eep.log of the impacted node on version 6.4.41, we find these kind of lines at the time that the scan Qualys is launched:
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| 2016-05-19 11:02:00 | LScm - Invalid packet received from XXX.XXX.XXX.XXX. Invalid header
| 2016-05-19 11:02:08 | LScm - Error or timeout while receiving packet from XXX.XXX.XXX.XXX (rc=0 errno=0). (received buffer of size 0, iReceivedByteCount=19). 
| 2016-05-19 11:02:31 | LScm - Error or timeout while receiving packet from XXX.XXX.XXX.XXX(rc=0 errno=0). (received buffer of size 0, iReceivedByteCount=29). 
################### 

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :The processes EEP and GSI crash (on Unix) / stop on Windows when a PCI Qualys scan is launched against the server hosting Dollar Universe.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.01
Additional Information:
Workaround :
N/A