The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.

Document ID : KB000089113
Last Modified Date : 14/04/2018
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Issue:
The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.
Resolution:

Symptoms

Updated Windows agent will not start. Popup error is received:

The procedure entry point GetThreadId could not be located in the dynamic link library KERNEL32.dll.


Cause

Windows XP is not a supported OS on 9.00A


Workaround

Run an 8.00A or older version of the Windows agent that is supported on the XP OS