The CA Service Desk Manager (CA SDM) pdm_maileater_nxd will not start when the mail attachment repository on a CA SDM secondary server.
CA SDM stdlog records a message/error like: "Attachment Repository not selected or has no storage directory".
In the web interface tries to setup mailbox for mail attachment repository on a secondary server, the "Attachment Repository" drop down is empty.
The Document Repository for Email Attachments as specified on the mailbox MUST be on the primary server. This is a requirement. When the attachment repository physical located on secondary server, the maileater cannot process the attachment on the secondary server.
Other attachment repositories can be on secondary servers.