The Open In Scheduler Dropdown In The New UX Does Not Open If There Is No Scheduler Format Configured For The Project

Document ID : KB000008923
Last Modified Date : 26/03/2018
Show Technical Document Details
Issue:

The dropdown to open a Project in a scheduler (Workbench or Microsoft Project AND PPM Gantt) does not do anything in the new UX, not even displaying the PPM Gantt option, unless a Scheduler Format has an assigned (non-null) value.

Steps to Reproduce

  1. For any project, in the Classic UX, go to Project properties > Settings > Scheduler and make sure that "[--Select--]" is the selected option.
  2. Go to the new UX and open the same project.
  3. In the tasks tab, click the three-dot menu.

Expected Results: PPM Gantt option is displayed.

Actual Results: Nothing happens (not even a warning/error message) after clicking.

Environment:
This issue has been reported for CA PPM 15.3.
Cause:

This issue has been logged as DE38192 to Engineering.

Resolution:

This issue has been fixed in CA PPM 15.4.1.

Workaround

Even if you are not planning to use any external scheduler (such as Open Workbench or Microsoft Project), select any of the two as the Scheduler Format for the Project (normally found under Project's Settings).