The oneClick client does not save the columns order or sorting, after closing and reopening it.

Document ID : KB000007708
Last Modified Date : 14/02/2018
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Issue:

When I am working on a Oneclick client gui, in the alarm view, I need to change the order of the columns and change which column the sorting of data.  However, every time I close and reopen the client, it does not remember my preferences for order and sorting and I need to redo it.

Cause:

the position of the columns is referred to as the "order" of the columns.

The order of the data with the columns, can then be sorted based on one comumn or other and this is referred to as "sorting" of the columns.

The ability for OneClick to remember customer preferences for both of these is not currently supported.

 

Resolution:

The ability for OneClick to remember customer preferences for the order of columns will be available in the next release of Spectrum, 10.3 which will be available towards the end of the 2017.