The Microsoft Project Interface Add-in is installed, but is not visible/disabled in MSP

Document ID : KB000030391
Last Modified Date : 14/02/2018
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Summary: 

How to enable the Microsoft Project Interface MSP(Add-in) when it is not visible/disabled in Project 2010/2013 and does not appear to be working.

Background:  

The MSP Interface Add-in (legacy-32bit) installed and works in some cases but not always. The MSP Add-in is not shown on Project 2013 tabs. MP Add-in is disabled and requires re-enable.

Environment:  

CA PPM 14, MSP 2010/13

Instructions: 

1) In Microsoft Project navigate to File > Options > Add-ins > Manage Drop Down

2) Select Disabled Items > Go

3) Select the Clarity Add-in, and click on Enable

4) Close MSP and reopen MSP, the Add-in reappears