The local ss & ddm landscape handle does not match.
Document ID : KB000097172
Last Modified Date : 18/05/2018
 Show Technical Document Details
Issue:
Error in Archive Manager output file

The Local SS & DDM landscape handle does not match.

ARCHMGR.out
Environment:
CA Spectrum 10.x
CA Spectrum 9.x
 
Cause:
The SS Landscape handle and Archive Manager Landscape handle are not same.
Resolution:
> Login to the Server which has issue and run the following command from the $SPECROOT/SS directory 

> ../SS-Tools/lh_set 
This command will get you the landscape handle for SS & DDM.
../SS-Tools/lh_set

Example:
If the SS landscape handle is 380 but the Archive Manager landscape handle is 24 that is causing the issue. 

> Run the following command from the $SPECROOT/SS/DDM directory 
./ddm_load -i 380 

> Then run $SPECROOT/bin/startSS.pl 
(It will see the SS is currently running and then start the Archive Manager) 

Note : No need to shutdown the SS to run the ddm_load command. 

 
Additional Information:
In case not able to run command to change landscape handle for Archive Manager because of DDMDB corruption.

https://comm.support.ca.com/kb/unable-to-run-ddmload-i-lh-after-spectrum-ddm-database-corruption/kb000041044#/

Also can refer to below link for similar issue.
https://communities.ca.com/thread/241693061