Error in Archive Manager output file
The Local SS & DDM landscape handle does not match.
CA Spectrum 10.x
CA Spectrum 9.x
The SS Landscape handle and Archive Manager Landscape handle are not same.
> Login to the Server which has issue and run the following command from the $SPECROOT/SS directory
This command will get you the landscape handle for SS & DDM.
If the SS landscape handle is 380 but the Archive Manager landscape handle is 24 that is causing the issue.
> Run the following command from the $SPECROOT/SS/DDM directory
./ddm_load -i 380
> Then run $SPECROOT/bin/startSS.pl
(It will see the SS is currently running and then start the Archive Manager)
Note : No need to shutdown the SS to run the ddm_load command.
In case not able to run command to change landscape handle for Archive Manager because of DDMDB corruption.
Also can refer to below link for similar issue.