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Issue:
Error in Archive Manager output file
The Local SS & DDM landscape handle does not match.
Environment:
CA Spectrum 10.x
CA Spectrum 9.x
Cause:
The SS Landscape handle and Archive Manager Landscape handle are not same.
Resolution:
> Login to the Server which has issue and run the following command from the $SPECROOT/SS directory
> ../SS-Tools/lh_set
This command will get you the landscape handle for SS & DDM.
Example:
If the SS landscape handle is 380 but the Archive Manager landscape handle is 24 that is causing the issue.
> Run the following command from the $SPECROOT/SS/DDM directory
./ddm_load -i 380
> Then run $SPECROOT/bin/startSS.pl
(It will see the SS is currently running and then start the Archive Manager)
Note : No need to shutdown the SS to run the ddm_load command.
Additional Information:
In case not able to run command to change landscape handle for Archive Manager because of DDMDB corruption.
https://comm.support.ca.com/kb/unable-to-run-ddmload-i-lh-after-spectrum-ddm-database-corruption/kb000041044#/
Also can refer to below link for similar issue.
https://communities.ca.com/thread/241693061
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