The IP Address column in the Interfaces tab of Spectrum OneClick is showing invalid addresses for Cisco Nexus 5596UP devices

Document ID : KB000046954
Last Modified Date : 05/12/2018
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Issue:

When viewing IP Address list on Interfaces tab for Cisco Nexus 5596UP, the Addresses are incorrect and invalid. Spectrum appears to be dropping the first octet and adding a 0 at the end.

464604_3.png

 

Cause:
This is an issue with the way the ip address is stored in the in the ipAddressTable for these devices. 


The following is an example of the ip address table from a Cisco Nexus 700 device:
464604_1.png

Using the highlighted entry above “1.4.10.0.200.1”, Spectrum reads the ip address starting at the third entry. So the ip address will be “10.0.200.1”.


The following is an example of the ip address table from a Cisco Nexus 5596UP device:

464604_2.png

Using the highlighted entry above “1.10.0.0.18”, again, Spectrum reads the ip address starting at the third entry. So the ip address will be “0.0.18”
 
Resolution:

Since the issue appears to be with the way the ip address is stored in the in the ipAddressTable for these devices, there is no resolution in Spectrum for this issue.

Additional Information:

The following is a work around so Spectrum will display the correct value in the IP Address column:

1. Find and select the device model

2. Click on the Interfaces tab in the Component Detail panel

3. Right mouse click on the interface entry where you are seeing this issue and select Configure Primary Address for Device -> Use Secondary IP... from the menu

4. Select the ip from the list and click "Set as IP Address for the Interface" then click Yes when prompted

5. Click the "X" in the upper right corner to exit

The ip address column for the interface should now display the correct p address.