The ibm_svc probe is unable to fetch configuration parameters, it is showing null value.

Document ID : KB000004684
Last Modified Date : 13/06/2018
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Issue:

The ibm_svc probe is unable to fetch configuration parameters, it is showing a null value.

Environment:
UIM Version: 8.x
Ibm_svc probe version: 1.70
Cause:

TLS protocol was not added in the probe configuration and also the resource was communicating on a different port.

Resolution:

Please follow the steps below to resolve the issue: 

Modify value for key 'options' in 'startup' column in ibm_svc probe's Raw configure by the value given below: 

-Xms512m -Xmx1024m -Duser.language=en -Duser.country=US -Dfile.encoding=UTF-8  -Dhttps.protocols=TLSv1,TLSv1.1,TLSv1.2



After modifying, deactivate/activate the probe. 

Also, change port no. to 5989 and enable SSL in the profile added in ibm_svc probe.

Additional Information:
You may need to use a later version of the probe after version 1.70