The "Error cannot startup OSGIPlatform" is reported when running reports in CA Workload Automation DE

Document ID : KB000048495
Last Modified Date : 14/02/2018
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Description:

When user executes a report in CA Workload Automation R11.3, the following error is reported.

"Error cannot startup OSGIPlatform"

Solution:

The error is due to a permissions on the server side.

The "<server_path>/reporting/birt-runtime/ReportEngine/configuration/org.eclipse.osgi/.manager" directory must have "Read-Write" access for the user who started the dSeries server.

This directory is used by OSGIPlatform when started by the dSeries; if the process does not have needed permissions, it fails to lock the files needed for reporting.