The Enterprise Dashboard gets hung occasionally and log files shows: org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available

Document ID : KB000008459
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

The Enterprise Dashboard gets hung occasionally and we need to restart it. The log files shows: 

ERROR org.hibernate.engine.jdbc.spi.SqlExceptionHelper - Timeout: Pool empty. Unable to fetch a connection in 30 seconds, none available[size:100; busy:100; idle:0; lastwait:30000]. 

ERROR com.ca.dradis.BeanProcessor - Exception 

org.hibernate.exception.GenericJDBCException: could not prepare statement 

Environment:
DevTest on release 10.1.
Resolution:

We may have a patch to address your issue. Please open a support ticket and reference DE301544.

We will be happy to provide you the fix if it matches your issue.