The client just upgraded CA Intertest for CICS r 9.1 from CTS 5.1 to CTS 5.3 and Intertest fails to initialize with messages CAIN4363 and CAIN4360.

Document ID : KB000005798
Last Modified Date : 14/02/2018
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Issue:

The client just applied the CA Intertest for CICS r 9.1 CTS 5.3 compatibility fixes RO88869 RO888777. When the client starts CA Intertest at PLT time or from a clear screen in CICS  Intertest abends with messages 

CAIN4363 ENABLE OF GLOBAL USER EXIT XPCFTCH HAS FAILED.

CAIN4360 CA INTERTEST CANNOT INITIALIZE AND WILL ABEND INTT. 

Environment:
Z/OSCICS 5.3
Cause:

The client added the CA Intertest CTS 5.3 RDO entries to the existing CA Intertest common group that also contained the CA Intertest CTS 5.1 fixes. When CICS CTS 5.3 started the CA Intertest CTS 5.1 RDO entries were being used which executed the CA Intertest CTS 5.1 programs under CTS 5.3.

Resolution:

The client created a separate RDO group that just contained the CA Intertest CTS 5.3 table entries. Started CICS pointing to the CA Intertest CTS 5.3 RDO  entries and that resolved the problem.