The CDM probe creates Items in CM_Computer_System table with the string "\\view" in the name field. This causes many CIs in SOI from UIM Connector with name "\\view"

Document ID : KB000004642
Last Modified Date : 14/02/2018
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Issue:

The CDM probe creates Items for filesystems of type MVFS in the CM_COMPUTER_SYSTEM table in the CA_UIM Database with the string "\\view"

in the name field. This causes a lot of CIs published by the UIM connector into SOI with the name "\\view" instead of a correct filesystem name.

Environment:
SOI 4.0 CUM1UIM version: 8.31CDM probe 5.71 for some servers and 5.4 for remaining
Cause:

The CDM probe does not support filesystem type MVFS and therefore does not update proper values for the Item properties in UIM.

Resolution:

The CDM probe can be configured to ignore filesystems of type MVFS. You can use the ‘Ignore Filesystem’ field in Setup tab to ignore the MVFS file system to monitor.

 

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