The TEC582921 article also indicates that we might be able to find out what the product is if there is a CAS9180E error:
If there is NO valid LMP key, CAS9180E occurs i.e. lmp key required for PRODUCT xx. This reflect on the product abbreviation xx.
You find the CAS9180E via the console log, look up a few lines, and see what batch job (and user) submitted this.
Check the console log for the CAS9180E message and see if the job and 3rd party product caused the error can be located.
Once the 3rd party product has been identified, contact the vendor for instructions on how to disable the CA Librarian interface.