The Archive and Purge rules have a "Days Inactive" field. When does it start to count something as inactive?

Document ID : KB000054366
Last Modified Date : 14/02/2018
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This document explains the "Days Inactive" field present on the Archive Purge Rule detail.


The Days Inactive was based on closed date of requests. If 180 in Days Inactive, it will be 180 days from closed date of requests.