The APM Web Server Agent is unable to collect Metrics.
For CA APM for Web Servers Agent 9.7 the following error is seen in the log files:
[ERROR] [WebServerMonitor] Could not get metrics from server : https://mywebserver:443/server-status
javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
When using version 10.5.1 the following error is seen in the logs:
[ERROR] [WebServerMonitor] Could not get metrics from server : https://mywebserver:443/server-status Could be due to unsupported protocol or cipherSuite being used
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure