The agent install fails on Windows 2003 server when installed from WAAE 11.3.5 DVD
We get the following errors in the WAAE_Install.log in the temp location.
Errors or warnings CA Workload Automation Agent RC=-1
Errors or warnings CA Workload Automation Agent Patch RC=255
Errors or warnings Service Failure: CA Workload Automation Agent (WA_AGENT) The handle is invalid.
When we verified the installation we found that the binaries are created but the windows services does not show the agent.
It gave these errors when the agent was started at the end of the installations.
The solution is to create the windows service manually.
The syntax is cybagent.exe -install auto <location of agent>
We need to execute this from command prompt
For example in a default install
Go to command prompt
cd C:\Program Files\CA\Workload Automation AE\SystemAgent\WA_AGENT
cybagent.exe -install auto "C:\Program Files\CA\Workload Automation AE\SystemAgent\WA_AGENT"
This will create the service "CA Workload Automation Agent (WA_AGENT)".
You can then start the service from Windows services