The action Force Complete fails on several Job Runs

Document ID : KB000084802
Last Modified Date : 14/04/2018
Show Technical Document Details
Error Message :
An attempt was made to create an object that already exists

When trying to perform the action Force complete on a large number of Event Wait job via UVC, not all the selected jobs can be Force completed.

OS: All
Cause type:
Root Cause: This is a defect of Dollar Universe when performing massive Operations on the Job Runs.
This issue will be fixed in a future release of Dollar Universe.

Fix Status: In Progress

Fix Version(s):
Dollar Universe - TBD
Additional Information:
Workaround :
There are 2 workarounds can be applied:

1. Monitoring mode -> Operations settings -> Exceptions, delete all the relevant exceptions. Then all the jobs will be updated correctly.
2. Double click on one of the jobs that were not correctly Force Completed, that will fix all the jobs that haven't been updated correctly.