TEMPSTORAGE Threshold Adjustment

Document ID : KB000126296
Last Modified Date : 06/02/2019
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Issue:
We are getting an alert about TEMPSTOR for resource CIPTS01 (This is a tempstore server)
From the SYSVIEW XLOG:
 
Jobname  Name     Resourc1                    Resourc2                                 Status 
CICSPRK  TEMPSTOR CIPTS01                     WAIT                                     PROBLEM 

How do we increase this threshold so it does not give a false positive alert ?
This threshold is not in the CTHRESH or CSTATES members that I can find. 
Environment:
z/OS 2.2
Resolution:
The records that you sent in show that they are subtype 24.
These are native CICS exception record (not a subtype 3 which would be from a CTHRESH def).
The SVWCOPTS option LOG-EXCEPTIONS (default is YES) is what controls whether SYSVIEW will record these exception events in our own XLOG, along with our own threshold exceptions.
Take a look at the following from the CA.WIKI site for product documentation to see the SMF SubTypes that are created by SYSVIEW.
 
https://docops.ca.com/ca-sysview/15-0/en/reporting/ca-sysview-smf-records