We were previously able to access the tool using the TDoD (Test Data on Demand) URL without any issue, but cannot do so since upgrading to Windows 10. A popup window appears that starts with "Error getting repo…" and then after clicking OK we are getting, "Error getting build information. Application tried to connect to web service but web service cannot be reached. Please contact administrator.”
We discovered we were on an older Silverlight version. As a debug measure, Silverlight was upgraded and rebooted, but we still got the same issue. An administrator was able to login with the user's credentials without any issue on a Windows 10 machine. We were able to login from a different machine having Windows 7 with no issue.