SystemEDGE Upgrade from 5.x to 5.9 on RHEL fails with CASETUP:BOOTSTRAP:ERR:30811: Installation failed - lsm returned with exit code 7
1. Rerun setup as follows to get more verbose logging:
./ca-setup.sh EULA_ACCEPTED="yes" CA_SETUP_LOG_FILE=/tmp/sysedge.log
2. Check the created sysedge.log for the presence of the following message "Operation not permitted"
/opt/CA/SharedComponents/csutils/scripts/install.csutils: line 237: /opt/CA/SharedComponents/csutils/bin/casrvc: Operation not permitted
error: %post(ca-cs-utils-11.2.12166.0-0000.noarch) scriptlet failed, exit status 126
Script or command "rpm -U "/tmp/ca-setup.jSVC4607/ca-cs-utils-11.2.12166.0-0000.noarch.rpm"" failed with exit code 1.
Reason: The script or command encountered a problem.
Action: Find further details in the installation log file
3. The Operation not permitted message if the user has root permissions is indicative of an application blocking security product, in this instance CA PIM/Access Control.