SystemEDGE Install Fails On Unix/Linux

Document ID : KB000046534
Last Modified Date : 14/02/2018
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The install script for SystemEDGE may fail with the following error:

ca-sm-installer[2185]: test: argument expected
Platform is not supported
Reason:         The specified platform is not supported or an adequate Installer has not been added to the product.
Action:         Check if the platform is supported and the correct Installer image has been added to the product.

The "platform not supported" error may occur despite the installation being run on a properly supported/certified platform.



UNIX/Linux hosts



Some Terminal and/or Language settings in conjunction with some Terminal software may cause the installation scripts to receive unexpected characters while attempting to validate platform information.



To resolve this problem and run the instillation successfully, change the TERM and LANG environment variables to very basic/compatible settings:

export TERM=vt100
export LANG=C
sh ./

Additional Information:

CA SystemEDGE Platform Support Information