SystemEDGE Cluster AIM nodes show data status of "unkown Error" within Spectrum Console.

Document ID : KB000006826
Last Modified Date : 14/02/2018
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Issue:
  • SystemEDGE Cluster AIM nodes show data status of "unkownError" within Spectrum Console.

unknown_error.JPG

  • sysedge.log shows the following errors:

camscsa/mscsASDataPoller.cpp[132]: vpm::mscs::mscsASDataPoller::getMscsData(): Error when getting MSCS data: Data error: Error when getting MSCS data: Exception: TypeError: ca.aip.windows.mscs has no properties.

 

 

 

 

Resolution:
  • The errors in the syedge.log indcate there is a Autoshell issue parsing the compiled Cluster AIM Javascript files (*.PPO)
  • The following will force SystemEDGE to recompile these files:

1. Stop SystemEDGE
2. Move all *.PPO Files out of plugins\camsca\init folder
3. Start SystemEDGE