Detailed Description and Symptoms
I am installing Decision onto a new Windows 2008 64 bit server. When I launch the configuration manager or install.bat file I get an
Problem Event Name: CLR20r3
Problem Signature 01: automicinsightconfigurationmanager
Problem Signature 02: 220.127.116.11
Problem Signature 03: 4edfbbeb
Problem Signature 04: mscorlib
Problem Signature 05: 18.104.22.168
Problem Signature 06: 4e1539fa
Problem Signature 07: f9d
Problem Signature 08: 14e
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
?UAC is turned off; .Net 4, the Microsoft C++ redistributible that came with the Automation Engine, and Java 1.6 are all installed.
?For Decision to work properly, the .Net 3.5 package needs to be activated or installed. On Windows 7 and MS Server 2008 this is already a part of the standard installation, but you must activate it by going to Control Panel--> Uninstall a program--> Turn Windows features on or off and then select "Microsoft .NET Framework 3.5.1"