System hung with error message: U00004110 UCUREP: Error will be corrected automatically.

Document ID : KB000087497
Last Modified Date : 14/04/2018
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Error Message :
U00004110 UCUREP: Error will be corrected automatically.

The system is totally blocked  and the above error message appears in the WP log.

This message will continue to fill the WP log until the "insert into RH..." query is removed by the DBA.

OS Version: N/A
Cause type:
Root Cause: An error has been corrected where a wrong Agent behavior caused the Automation Engine to hang. If an agent sends a report for a non-existing activity, the engine tries to write the report in a loop.
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Automation Engine 11.2.2 - Available
Additional Information:
Workaround :
This can be caused by a query blocked on the database.

Only the DBA can unblock a query :
INSERT INTO RH (RH_Client, RH_AH_Idnr, RH_Type, RH_TimeStamp1, RH_DeleteFlag, RH_ArchiveFlag, RH_BlkSize, RH_XMLFlag, RH_FileOnAgent, RH_FileInDB, RH_UsersLogin) VALUES (@P1, @P2, @P3, @P4, @P5, @P6, @P7, @P8, @P9, @P10, @P11)