System Edge Agent fails to show up as an SPM Test Host in SPECTRUM (Legacy KB ID CNC TS32826 )

Document ID : KB000051659
Last Modified Date : 14/02/2018
Show Technical Document Details
For System Edge to show up as an SPM test host the following to modules need to be installed on top of the System Edge Agent.


- SystemEdge JRE 5.0 for SystemEdge


- Service Availability for Version 2.1 Patchlevel 2


Once the 2 components are installed please restart the System Edge Agent


This can be done on Windows in the Services List under the Administrative Tools window. Simply highlight the System Edge line select the stop option and once it has completely stopped select the start option. In Unix, run net stop sysedge and when the agent stops run net start sysedge.


After the System Edge Agent has been restarted model the device in SPECTRUM. Review the SPM Test HostsĀ  you will now see the new agentĀ in the list.



Related Issues/Questions:
System Edge Agent fails to show up as an SPM Test Host in SPECTRUM
SysEdge Agents fails to model as an SPM Test Host in SPECTRUM

Problem Environment:
SPECTRUM
System Edge
SysEdge Agent

Causes of this problem:
If the default System Edge agent installation is used then the System Edge will not show up as an SPM Test Host.


(Legacy KB ID CNC TS32826 )