System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7

Document ID : KB000088817
Last Modified Date : 14/04/2018
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Issue:
System Becomes Unresponsive When Creating A New FTP FORM JOB in AM v8.0 with Java 1.7
Resolution:

Symptoms

The issue that you will see is that the Applications Manager User Interface will freeze and become unresponsive when creating, editing or requesting FTP Form jobs.


Cause

This behavior is due to a known issue with Applications Manager v8 using Java 1.7 with the RA FTP Agent v2 (PRB0306828).


Workaround

Use Java 1.6.