syslog error of cmdlog

Document ID : KB000045437
Last Modified Date : 14/02/2018
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Issue:

Following error appears in syslog when key board logger (KBL) is activated.
 cmdlog: ERROR: Cannot connect to KBL Audit Manager (err=2)

Environment:

applies to all versions

Cause:

cmdlog is process for KBL and it sends KBL data to KBL Audit Manager (seagent).
The error appears when Privileged Identity Manager is stopped but the login session for KBL exists.

Workaround:

There is no workaround.
The error stopped after starting Privileged Identity Manager.