Sysload Token Server : The setup is case sensitive for the hostname

Document ID : KB000086638
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
Token Server could not start because of the license being generated with a different case for the hostname.

Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0

Description :The setup of the Token Server does not take the correct hostname that is defined on the server, but the license is case sensitive.
The license file has been generated with the server name (hostname), so therefore it won't work.
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Token Server
Version: Sysload 5.6.0
5.60b
Additional Information:
Workaround :
N/A