Sysload Token Server : Agents cannot retrieve his token

Document ID : KB000086128
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No errors appear

Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0

Description :When a lot of agents are subscribed, updating the Token Server Database may create high CPU usage, huge I/O comsuption.
Environment:
OS: All
Cause:
Cause type:
Defect
Root Cause: The agents may not retrieve tokens.
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Token Server
Version: Sysload 5.6.0
Sysload Token Server 5.60b (build 20.1)
Additional Information:
Workaround :
N/A