Sysload Portal: the widget menu is empty

Document ID : KB000087330
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Error Message :
N/A

The widget menu can't be displayed.
 
Environment:
OS: All Windows
OS Version: N/A
Cause:
Cause type:
Defect
Root Cause: There was a defect on the query used for displaying the Widget menu in Sysload Portal.
Resolution:
Update to a fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Sysload Portal v6.12 - Available
Additional Information:
Workaround :
  • Decrease the number of widgets in the dashboard
  • Try to use Chrome or Firefox instead Internet Explorer
File Attachments:
image007.jpg