Sysload Portal first install issue when SQL Native client is not already installed

Document ID : KB000086637
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
In the sldppcoll.logsldppcoll - *** Error during ODBC API calls, SQLDriverConnect() failed:
Patch level detected:Sysload Portal 4.11
Product Version: Sysload 5.7.0

Description :SQL Native client was not install, but the setup allowed installation to go through and created the database scheme but afterwards the connection failed.
Environment:
OS: Windows
Cause:
Cause type:
Defect
Root Cause: N/A
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Portal
Version: Sysload 5.7.0
Additional Information:
Workaround :
N/A