Sysload Console: "Could not connect to sldmgts"

Document ID : KB000107573
Last Modified Date : 27/07/2018
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Issue:
Sysload Console is not able to connect to the Management Server anymore.
The Services "Sysload Communication Server" and "Sysload Management Servers" appear as Started.

The error that appears in the logs is:
########
Could not connect to sldmgts@IP_MANAGEMENT_SERVER:9900 (10s):0 - Timeout
########
Environment:
Sysload Management Server in Windows
Cause:
The Sysload Management Server started with the wrong IP address (127.0.0.1) instead of the right one upon System StartupĀ 
Resolution:
Workaround: restart Sysload Communication Server service so that it listens on the correct IP address.
Solution: modify startup type of Sysload Services to "Automatic (Delayed Start)