Sysload Agent VMWare : Host service collector pool stop

Document ID : KB000086563
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
No error

Patch level detected:Sysload Agent for VMware Cluster 5.80
Product Version: Sysload 5.8.0

Description :After installing the Sysload Agent for VMWare (Host & Cluster), the service collector pool stop.
Environment:
OS: Windows
Related configuration item(s): Vcenter : version 5.5 build 1476327
Cause:
Cause type:
Configuration
Root Cause: The Perl version 5.1 is not compatible with Sysload Agent for VMware Cluster 5.80
Resolution:
Check your Perl version :

cmd> where perl
cmd> perl -V:version

Upgrade Perl to 5.5.
After upgrading, force the parameter "sliceQueries" in the Perl Command

Same issue on Sysload Agent for VMware Host 5.80

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 6.0.0
Additional Information:
Workaround :
N/A