Sysload Agent no longer collects after reaching the maximum number of disks (physical or logical)

Document ID : KB000084489
Last Modified Date : 14/04/2018
Show Technical Document Details
Affects Release version(s): 5

Error Message :
In sldrmd.log:
DD MM HH MM:SS YYYY: [LPtrVerif] OAgNtPhysicalDisc.c[1181] - Error
DD MM HH MM:SS YYYY: [LPtrVerif] OAgNtPhysicalDisc.c[585] - Error

The agent sets the max values of physical / logical drives at startup.
If Collector discovers new disks and the maximum number of disks being reached, the following messages "[LPtrVerif] OAgNtPhysicalDisc.c[1181] - Error " appear in the sldrmd.log:
OS: All
Cause type:
By design
Root Cause: At startup, the Sysload agent sets the default maximum values for the Number of Physycal and Logical Disks to the current value + 3.
Sometimes, for example for backup purposes, more than three disks are added to the system which provokes the agent to stop collecting as it reaches the limits.
  1. Stop the agent
  2. Edit the Collector's configuration file
  3. Manually add the value of the parameters "Nb_PDisk" and "Nb_LDisk" in the section PARAM adding  these kind of lines for 20 physical disks and 50 logical disks:
  1. Restart the agent

Fix Status: No Fix

Additional Information:
Workaround :