Sysload Agent HyperV : no metrics are collected after losing the connection to the Hyper-V server

Document ID : KB000086810
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
The following errors appear on the sldhyperv.log:

##########
sldhyperv - OPerfManager - Error <1726> getting performance data for computer name 'XXX-XXX'
sldhyperv - OPerfManager_Collect failed !
##########

Patch level detected:Sysload Agent for Hyper-V 5.80
Product Version: Sysload 5.8.0

Description :The agent stops collecting the metrics after having these kind of errors on the sldhyperv.log:

##########
sldhyperv - OPerfManager - Error getting performance data for computer name 'XXX-XXX'
sldhyperv - OPerfManager_Collect failed !
##########
 
Environment:
OS: Windows
 
Cause:
Cause type:
Defect
Root Cause: N/A
 
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.8.0
5.80b
 
Additional Information:
Workaround :
N/A