Sysload Agent for Windows: network metametrics not available when bandwidth is 10Gbps

Document ID : KB000084692
Last Modified Date : 14/04/2018
Show Technical Document Details
Issue:
Affects Release version(s): 5

Error Message :
N/A

Patch level detected:Sysload Agent for Windows 5.80
Product Version: Sysload 5.8.0

Most network metametrics (saturation diagnostic - network or usage diagnostic - network) are not available on Windows Servers.
Environment:
OS: Windows
Related configuration item(s): The issue occurs only when the bandwidth of the network cards is equal or superior to 10Gbps, like with the vmware network card vmxnet3-
Cause:
Cause type:
Defect
Root Cause: The bug affects all network cards >4.29 Gbits/s, which is the case for "vmxnet3" cards type .
Resolution:
Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component(s): Agents

Sysload 5.8.0 - Available
Additional Information:
Workaround :
N/A